Cemexbit Introduces 24/7 Live Chat Customer Support To All Customers11.08.2022
The new feature allows customers to easily find self-service solutions or chat directly with a live agent. Try it today.
Cemexbit customers can now connect directly with a dedicated customer support agent using our Live Chat service. Live Chat is available 24/7.
Live Chat represents the latest milestone in cemexbit.com goal to build the most customer-centric organization in crypto. This year alone, Cemexbit made significant investments in improving the customers experience across all touchpoints. Highlights of our progress include:
>90% Overall reduction in customer response times >85% Overall reduction in case resolution times 2X Increase to Customer Service team
In addition, we’ve continued to expand our self-service offerings by adding more topics to our Support Center.