Cemexbit Introduces 24/7 Live Chat Customer Support To All Customers

Cemexbit Introduces 24/7 Live Chat Customer Support To All Customers

11.08.2022 Off By malmutu

The new feature allows customers to easily find self-service solutions or chat directly with a live agent. Try it today.

Cemexbit customers can now connect directly with a dedicated customer support agent using our Live Chat service. Live Chat is available 24/7.

Live Chat represents the latest milestone in cemexbit.com goal to build the most customer-centric organization in crypto. This year alone, Cemexbit made significant investments in improving the customers experience across all touchpoints. Highlights of our progress include:

>90% Overall reduction in customer response times
>85% Overall reduction in case resolution times 
2X Increase to Customer Service team

In addition, we’ve continued to expand our self-service offerings by adding more topics to our Support Center.